Building a knowledge-driven organization / Robert H. Buckman.
Material type:
TextPublication details: New York, ; Toronto : McGraw-Hill., 2004.Description: xx, 264 p., : ill. ; 24 cmISBN: - 0071384715
- HD 30.2 2004BU
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WHO HQ BORROWABLE-COLL-STACKS | HD 30.2 2004BU (Browse shelf(Opens below)) | 1 | Available | 00080024 |
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| HD 30.2 2002RU The complete idiot's guide to knowledge management / | HD 30.2 2003AL Knowledge management : | HD 30.2 2003WO The World Bank profile : | HD 30.2 2004BU Building a knowledge-driven organization / | HD 30.2 2004KN Knowledge management lessons learned : | HD 30.2 2005DA Knowledge management : | HD 30.2 2005MA Management of knowledge in project environments / |
Ch.1 The Buckman labs journey : how we broke down our hierarchies and built a global strategy around knowledge sharing -- Ch.2 Technology is the easy part : it's culture change that's hard -- Ch.3 How to start leading a knowledge-driven company -- Ch.4 Knowledge-sharing bedrock : building a foundation of trust -- Ch.5 Strip management of control over information -- Ch.6 Build or buy a knowledge system : custom-made and off-the-shelf solutions -- Ch.7 Turning the IT department into something new -- Ch.8 Encourage the flow of knowledge -- Ch.9 Let customers by your guide -- Ch.10 Reward associates for sharing what they know -- Ch.11 Build critical mass in the use of your knowledge system -- Ch.12 Strategies for building communities that span the world -- Ch.13 Create virtual teams -- Ch.14 New products and services based on knowledge -- Ch.15 Practical education : let your associates grow -- Ch.16 Metrics : outcomes from the flow of knowledge -- Ch.17 The things no one can copy : speculation for the future
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