Foreword Part 1, Basic Ideas;Before we begin; No business without information products -- Part 2. Information Products in the Organisational Context ;Introduction - The context of information products The business of the organisation The value that IPs add (and subtract) The stakeholders and their interests -- Part 3 In Support of IPs Introduction Knowledge and information management in support of IPs Infrastructure for IPs: information systems, technology tools Information design, reconciler of conflicting constraints -- Part 4 Action for IP Value - a Practical Process Introduction An information auditing approach Making a start Auditing information products Into action for value from IPs Index

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