Pt. 1 Toward More Useful Evaluations -- Ch.1 Evaluation Use: Both Challenge and Mandate -- Ch.2 What Is Utilization-Focused Evaluation? How Do You Get Started? -- Ch.3 Fostering Intended Use by Intended Users: The Personal Factor -- Ch.4 Intended Uses of Findings -- Ch.5 Intended Process Uses: Impacts of Evaluation Thinking and Experiences -- Pt. 2 Focusing Evaluations: Choices, Options, and Decisions -- Ch.6 Being Active-Reactive-Adaptive: Evaluator Roles, Situational Responsiveness, and Strategic Contingency Thinking -- Ch.7 Beyond the Goals Clarification Game: Focusing on Outcomes -- Ch.8 Focusing an Evaluation: Alternatives to Goals-Based Evaluation -- Ch.9 Implementation Evaluation: What Happened in the Program? -- Ch.10 The Program's Theory of Action: Conceptualizing Causal Linkages -- Pt. 3 Appropriate Methods -- Ch.11 Evaluations Worth Using: Utilization-Focused Methods Decisions -- Ch.12 The Paradigms Debate and a Utilitarian Synthesis -- Ch.13 Deciphering Data and Reporting Results: Analysis, Interpretations, Judgments, and Recommendations -- Pt. 4 Realities and Practicalities of Utilization-Focused Evaluation -- Ch.14 Power, Politics, and Ethics -- Ch.15 Utilization-Focused Evaluation: Process and Premises

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