Includes bibliographical references and index.

Ch. 1 Introduction: Public Management in an Era of Complexity and Challenge / Jeffrey L. Brudney, Laurence J. O'Toole, Jr., Hal G. Rainey -- Pt. I A Symposium: In Government, Does Management Matter? -- Ch. 2 Different Public Managements? Implications of Structural Context in Hierarchies and Networks / Laurence J. O'Toole, Jr. -- Ch. 3 Is Silly Putty Manageable? Looking for the Links between Culture, Management, and Context / Anne M. Khademian -- Ch. 4 Public Management, Administrative Leadership, and Policy Choice / Thomas H. Hammond, Jack H. Knott -- Pt. II Methodological Frontiers in Understanding Public Management Ch. 5 Optimal Performance versus Risk Aversion: An Application of Substantively Weighted Analytical Techniques / Kenneth J. Meier, Jeff Gill, George Waller -- Ch. 6 The Art of Partnering across Sectors: The Influence of Centrality Strategies of State R & D Projects / Gordon Kingsley, Julia Melkers -- Ch. 7 Stories from the Front Lines of Public Management: Street-Level Workers as Responsible Actors / Steven Maynard-Moody, Suzanne Leland -- Pt. III Reform, Reinvention, Innovation, and Change -- Ch. 8 Making Sense of Change / Eugene B. McGregor, Jr. -- Ch. 9 Local Heroes? Reinvention Labs in the Department of Defense / Mark. T. Green, Lawrence R. Jones, Fred Thompson -- Ch. 10 Reforming State Social Services through Contracting: Linking Implementation and Organizational Culture / Barbara S. Romzek, Jocelyn M. Johnston -- Ch. 11 Quasi Markets and Strategic Change in Public Organizations / James R. Thompson -- Pt. IV Models and Frameworks: New Approaches to Public Management Ch. 12 Organizational Configurations: Four Approaches to Public Sector Management / Nancy C. Roberts -- Ch. 13 Dissecting the Black Box: Toward a Model and Measures of Government Management Performance / Patricia W. Ingraham, Amy E. Kneedler -- Ch. 14 Concluding Perspectives / Jeffrey L. Brudney, Laurence J. O'Toole, Jr., Hal G. Rainey

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