TY - BOOK AU - Gaucher,Ellen J. AU - Coffey,Richard J. TI - Total quality in health care: from theory to practice SN - 1555425348 PY - 1993/// CY - San Francisco PB - Jossey-Bass KW - Quality assurance, Health care KW - Health facilities KW - organization and administration KW - Quality of health care KW - Total quality management ER -