TY - BOOK AU - Rosenberg, Marshall B. ED - Center for Nonviolent Communication TI - We can work it out : resolving conflicts peacefully and powerfully: a presentation of Nonviolent Communication ideas and their use SN - 9781892005120 PY - 2003/// CY - Encinitas, Calif. PB - PuddleDancer, KW - Interpersonal communication KW - Interpersonal relations KW - Conflict management KW - Life skills N1 - Using nonviolent communication to resolve conflicts -- Defining and expressing needs -- Sensing the needs of others -- Checking to see that needs are accurately received -- Providing empathy to heal the pain -- Resolving disputes between groups of people -- Offering strategies in positive action language -- Resolving conflicts with authorities -- Respecting is not the same as conceding -- When you can't get hte two sides together ER -