TY - BOOK AU - Moullin,Max TI - Delivering excellence in health and social care: quality, excellence, and performance measurement AV - RA394 .M685 2002 U1 - 362.1/068/5 21 PY - 2002/// CY - Buckingham [England] PB - Open University Press KW - Quality assurance, Health care KW - Quality indicators, Health care KW - Health facilities KW - organization and administration KW - Social welfare KW - United Kingdom ER -